Wednesday, November 15, 2017

Libraries - Don't even try to live without 'em!

kw: book reviews, nonfiction, libraries, librarians

In 2014 Kyle Cassidy was invited to a librarians' conference, where he photographed and interviewed a number of the attendees. A project was born. He went to more conferences and eventually obtained portraits and quotes from more than 300 librarians. This is What a Librarian Looks Like: A Celebration of Libraries, Communities, and Access to Information couples the photos and quotes with ten essays about specific libraries by Mr. Cassidy and a baker's dozen remembrances by authors and others who share how their lives were made or molded by libraries.

Spoiler (I suppose): Librarians look like everybody else. It is how they think that makes them different. Random quotes:
"Without librarians and instructors teaching students how to do research, many students never learn that there is a better way to do and learn things." —Lindsay Davis, University of California, Merced
"I want to nurture curiosity, feed knowledge, lay a foundation for information." —Katie Lewis, Drexel University
"Everything comes down to information. Librarians know how to use it, find it, and share it with the world, and they're ready to help everyone else do the same." —Topher Lawton, Old Dominion University.
"In the morning, I'm a rock star to a room full of preschoolers; midday, I'm a social worker assisting a recently unemployed patron in finding resources; in the afternoon, I'm an educator leading kids through an after-school science workshop. Librarians serve so many purposes and wear so many hats, but all of them change lives." —Sara Coney, San Diego County Library
My favorite quote about libraries is by Jorge Luis Borges: "I have always imagined that paradise will be a kind of library." In case, dear reader, you haven't run across an earlier mention of this: the Polymath at Large blog would not exist without libraries. To date I have written 2,075 posts. 55% of them are book reviews. Other than the ongoing series of presenting The Collected Works of Watchman Nee, I own no more than a dozen of the books I have reviewed. The rest were borrowed from one of a handful of local libraries.

When I was 19 years old, having just moved from Ohio to California, I went to the nearest library and began checking out books. At that time of my life I needed escape and I needed it badly. The library had all the science fiction books in one section, a large shelf section seven feet high. I took the first five books at the upper left and checked them out. A few days later I returned them and checked out the next five. For the next year or more I continued this until I had read the entire section of about 500 sci-fi novels and short story collections. Thereafter I slowed down and branched out. When the library began to mix fantasy in with sci-fi, and then horror (Lovecraft was popular at the time), I backed off the fiction and began reading mostly nonfiction, primarily in science (Dewey Decimal numbers 500-599).

These days, even though I am retired, I am sufficiently busy that I seldom finish more than one book weekly. Looking back at recent blog posts (more than 70% are book reviews for the past four years), I find that I average about five books monthly.

I don't use the library only to check out books, though that is behind 90% of my visits. I have attended lectures and programs; I took a guitar to their Poetry Night several years ago and sang one of my songs, which led to a special program featuring my music; the genealogy club meets there and I have attended from time to time.

During the last ten years of my career at Dupont, I was a kind of librarian. I transferred from IT to IS (info science) and I was put in charge of upgrading the software used to index and retrieve technical documents in the Electronic Document Library (EDL). For the final couple of years, we had an upper manager who thought "Google can do anything," and cut way back on the indexing staff. Indexing is the highly specialized craft of determining the major themes of an article or report, and devising an appropriate set of key terms to attach to it in a Metadata portion of its electronic version. Professional indexers (I became one) also determine when a new key term is needed in the controlled vocabulary we were using. Human indexing is still the gold standard, and no "search engine" can yet extract the right set of key terms from any document substantial enough to warrant storing in an electronic library.

When Dupont was "only" a chemical company, the term "rust" was unequivocal. It referred to an oxidation process that corroded metals, particularly iron and some similar metallic elements. But someone who was creating the earliest controlled vocabulary for Dupont was wise enough to realize that "rust" could have wider meaning, and thus an entry in the list is:
rust USE corrosion
Also, two companion entries can be found:
corrosion USE FOR oxidative decay
corrosion USE FOR rust
Sure enough, if you look up "oxidative decay" you will find:
oxidative decay USE corrosion
Wouldn't you know it: Several decades ago Dupont began producing crop protection chemicals, and some of its anti-fungal chemicals were aimed at dealing with various fungi called "rust" such as "wheat rust". Thus, some newer terms referring to fungi were added to the controlled vocabulary.

That is one illustration of a phenomenon that is common in human languages. Words have multiple usages, and their context may be clear to us but not so to software. Even now, no Google search, not even using the Advanced Search page (if you can find it), is able to robustly distinguish articles about rusting of metals from agricultural rusts.

A growing problem today goes by the misleading moniker Fake News (If it is Fake, it isn't News; it's just a Lie). Things on the Internet were bad enough when the main issue with material was ignorance on the part of the writers, the "creators of content". I think nearly any random adult knows that advertising is biased. Gather all the ads you can on toothpaste, for example, and it seems that there are at least five brands that are "recommended" by more than half of all dentists. No toothpaste ad will mention that the surveys used to gather such recommendations consisted of questions of this form:

Which of the following brands of dentifrice would you recommend (Check all that apply)?
 Beaver Brite
 DentiGood
...
 Sani-Kleen
...
 Yello-Gone!
There may be 10 or 20 on the list. So, of course, if you're selling DentiGood and 64% of dentists happened to check it, along with five or eight others, you can claim, "2/3 of dentists recommend DentiGood!", thinking that nobody will mind if you round 64% up to 2/3. Of course, you would never, ever mention that 3/4 or more of those same dentists also "recommend" Sani-Kleen!

But what do we do when a larger and larger proportion of the "news" is truly a pack of lies? When I was young it was clear that the news media were biased to the left. Now the majority of them are left-leaning with actual malice. So what can we do? I suggest: Ask a librarian how to do your own research, how to track down the source of a story. That will take more than just looking it up on snopes.com (staffed by a very busy couple who are really, really good at research).

One of the most helpful humanities courses I ever took, with a title I no longer remember, taught us how to determine the bias in any publication. We read a very wide variety of journals, from Commonweal and The Wall Street Journal to National Review and The New York Times. We were to find diverse articles about the same recent event and compare them. It was the best course in critical thinking I've encountered.

I'll avoid digging further into the fake news conundrum. We need librarians' expertise and tool set to learn how to know what we know and how to know if what we know is worth knowing. 'Nuff said.

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